Terms & conditions

Pricing

Each Coaching Program is unique and tailored specifically to the client, situation, and requirements, therefore pricing is developed accordingly. Please contact me to discuss your scope. As a guide, most programs will cost between $2,500 - $8,000. Discounts are available for existing clients and NFP organisations. 

Individual sessions (not part of a program) are available. A discount is available to existing clients who have completed a coaching program with me. Please contact me for individual session pricing.

Billing and payment

(a) All amounts due under this Agreement shall be billed and paid for in the following manner (i) Kate Fisher Executive Coaching will provide a written quote, (ii) 50% is due and payable upon commencement of the coaching program, (iii) payment of the remaining 50% is due 14 days after the final coaching session.

What coaching is

• Coaching is a solutions-focused, results-oriented process in which the coach facilitates the enhancement of work performance, self-directed learning, and the personal and professional growth of the client.   

• Coaching assists in identifying and pursuing professional goals. These goals are specific, measurable and unique to each individual.

• The coach will ask exploratory questions to encourage a broader perspective and new thinking.  These questions may be direct, personal, and sometimes challenging. 

• Successful coaching requires an active collaborative approach between client and coach. 

• A coach will guide and support the client in exploring and choosing their own future actions and solutions.  It is the client's responsibility to enact or bring about the change. The implementation of choices rests solely and exclusively with the client and not the coach.

What coaching is not 

• Coaching is not mentoring and does not provide personal guidance or advice. 

• Coaching is not business consulting and does not provide specialist business advice or solutions.

• Coaching is not therapy, nor is it a substitute for therapy.  Coaching does not prevent, cure, nor should it be deemed treatment for, any mental disorder or medical disease.

Coaching session cancellation

Occasionally scheduled coaching sessions may need to be moved due to unforeseen circumstances.  Please provide at least 24 hours notice of the need to reschedule or cancel.  If 24 hours notice is not given, I reserve the right to charge for the session, at my discretion.  

Program termination

The coach, sponsor or client are able to terminate this arrangement for any reason, at any time, by giving written notice to the other parties.

Privacy

The client can, at any point in the coaching session, declare his/her preference not to discuss a specific issue, by simply stating that they would rather not discuss this issue.  The coach agrees to respect this boundary and will not attempt to forward the conversation further along those lines.

Confidentiality

The coach will work within the professional ethics and guidelines as designated by the International Coaching Federation.  All information about the coach / client relationship will remain strictly confidential except in very rare circumstances of; illegal activity, if required by law, (where the court issues an order or subpoena), or where there is perceived imminent or likely risk of danger to self or others. The client will have full authority to decide what is, and what is not discussed with the sponsor and/or the organisation.  The results of any tools or assessments undertaken by the client will only be shared with the sponsor, and/or the organisation, with the client’s full express permission.  

Copyright criteria

All Rights Reserved.  All material used within this coaching program is the property of Kate Fisher or the party credited as the provider of the content.  You may not copy, reproduce, or use this content in any other way without my written permission or permission of the copyright holder.

Conflict of interest

I will seek to avoid conflicts of interest and potential conflicts of interest and openly disclose any such conflicts.  I will offer to remove myself when such a conflict arises. 

Legal disclaimer

The client shall be solely responsible for creating and implementing his or her own physical, mental, and emotional well-being, decisions, choices, actions and results arising out of the coaching program. The Coach shall not be liable or responsible for any action or inaction, or for any direct or indirect result of the services provided.

Limited liability

Results are not guaranteed.   In no event shall the Coach be liable for any indirect, consequential, or special damages.  Notwithstanding any damages that may be incurred, the Coach’s entire liability, and the Company and/or Clients’ exclusive remedy shall be limited to the amount actually paid for all coaching services rendered through and including the termination date. 

Alteration to program

Any expansion or alteration of the scope of this coaching program must be confirmed in writing and signed by all parties.  The client is responsible for choosing their own goal and success measures; therefore, they are subject to change.  

Evaluation at end of coaching program

At conclusion of the program, I will request feedback from all parties. At end of some sessions, I may request brief feedback from the client.  The parties agree to provide brief written feedback to assist me in evaluating the value of the coaching sessions and to improve my future practice.  (This evaluation also provides all parties an opportunity for reflection which may contribute to the effectiveness of the coaching).